Customer Support
We're here to help! Get in touch with our support team for assistance with Diffgraph.
Contact Support
Email Support
For general inquiries, technical support, billing questions, or feature requests
Common Support Topics
Installation & Setup
Having trouble installing the Diffgraph GitHub app or configuring it for your repositories?
- • Installation instructions and troubleshooting
- • Repository configuration and permissions
- • GitHub integration setup
Billing & Subscriptions
Questions about your subscription, billing, or account management?
- • Subscription management and plan changes
- • Billing questions and invoices
- • Cancellation and refund requests
- • Payment method updates
Technical Issues
Experiencing technical problems or unexpected behavior?
- • Service errors or outages
- • Diagram generation issues
- • Pull request comment problems
- • Performance or accuracy concerns
Feature Requests
Have an idea for improving Diffgraph? We'd love to hear it!
Share your suggestions and feedback. We review all feature requests and prioritize based on user needs and impact.
Account & Privacy
Need help with account settings or privacy-related questions?
- • Account deletion requests
- • Data export requests
- • Privacy policy questions
- • GDPR/CCPA rights requests
Before Contacting Support
To help us assist you more quickly, please include the following information in your support request:
- • Your GitHub username or organization name
- • Repository name(s) where the issue occurs
- • Pull request URL (if applicable)
- • Description of the issue or question
- • Any error messages or screenshots
- • Your subscription plan (if applicable)
Other Resources
Documentation
Check out our documentation for guides, tutorials, and API reference.
Legal & Privacy
Review our Terms of Service, Privacy Policy, and Third-Party Services documentation.
GitHub
Install the Diffgraph GitHub app: github.com/apps/diffgraph